Who we are
Suggested text: Our website address is: https://loveyoututu.com.au.
This privacy policy (“Policy”) describes how “loveyoututu.com.au” (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, https://loveyoututu.com.au (“Website”).
Who we are
We are an Australian website dedicated to provide embroidery supplies to all australian embroiderers. We are committed to protecting the privacy of our users.
Data
How We Collect Information
We collect information you provide directly to us when you use our Website, such as:
- Contact Information: When you contact us through our contact form or subscribe to our newsletter, we may collect your name, email address, and any other information you choose to provide.
- Order Information: When you place an order on our Website, we may collect your name, shipping address, billing address, payment information, and any other information necessary to process your order.
We may also collect information automatically when you visit our Website, such as:
- Log Data: Your browser type, operating system, internet protocol (IP) address, referring/exit pages, date/time stamps, and clickstream data.
- Device Information: Device type, screen resolution, operating system version, and unique device identifiers.
We may use cookies and similar tracking technologies to collect this information. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.
How We Use Your Information
We use the information we collect to:
- Process your orders and deliver your purchases.
- Respond to your inquiries and provide customer support.
- Send you promotional emails and newsletters (with your consent).
- Analyze how you use our Website to improve our services.
- Personalize your experience on our Website.
How Long We Retain Your Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Who We Share Your Data With
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing providers. These service providers are only authorized to use your personal information for the purpose of providing services to us.
We may also disclose your personal information if required by law, such as in response to a court order or subpoena.
- Contact Information: When you contact us through our contact form or subscribe to our newsletter, we may collect your name, email address, and any other information you choose to provide.
- Order Information: When you place an order on our Website, we may collect your name, shipping address, billing address, payment information, and any other information necessary to process your order.
We may also collect information automatically when you visit our Website, such as:
- Log Data: Your browser type, operating system, internet protocol (IP) address, referring/exit pages, date/time stamps, and clickstream data.
- Device Information: Device type, screen resolution, operating system version, and unique device identifiers.
We may use cookies and similar tracking technologies to collect this information. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.
Embedded Content from Other Websites
Our Website may contain embedded content from other websites, such as videos or social media posts. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. Their privacy policies will apply to your interaction with this content.
Cookies
We use cookies on our Website. You can choose to disable cookies in your browser settings. However, this may limit your ability to use certain features of our Website.
Your Rights
You have certain rights regarding your personal information:
- Access: You have the right to request access to your personal information.
- Correction: You have the right to request that we correct any inaccurate personal information about you.
- Erasure: You have the right to request that we erase your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Objection: You have the right to object to our processing of your personal information.
To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our Website.